Terms and Conditions

    1. Definition of Website, Objective, We (Website), You (Customer):

    1.1. Website: “Website” refers to the online platform with the URL www.perfectesaletter.com, designed to provide electronic services related to Emotional Support Animal (ESA) letters.

    1.2. Objective: The primary purpose of the Website is to offer online ESA letter services across the USA, facilitating customers in obtaining valid ESA letters for emotional support animals.

    1.3. We (Website): “We,” “us,” or “our” refers to the operators and owners of www.perfectesaletter.com

    1.4. You (Customer): “You” or “customer” denotes any individual accessing or using the Website’s services, including purchasing ESA letters.

    2. Acceptance of Terms and Conditions

    2.1. By accessing and using the Website’s services, you acknowledge and agree to abide by these Terms and Conditions in their entirety.

    3. Eligibility:

    To engage with our services, you must meet the following eligibility criteria:

    A)- Be a resident of the United States.

    B)- Be at least eighteen (18) years of age. Minors are expressly prohibited from accessing or using our services.

    4. Good Faith Estimate for US Citizens:

    Pursuant to Section 2799B-6 of the Public Health Service Act, if you are a US citizen, you have the right to receive a “Good Faith Estimate” outlining the anticipated costs for medical items and services if you do not possess insurance or choose not to utilize insurance coverage.

    5. Pricing Policy:

    The pricing for our ESA letter services is clearly outlined on the Website. By proceeding with the purchase, you agree to pay the stated fees for the chosen service.

    6. Right to Remedies:

    In the event of dissatisfaction or issues with our services, your exclusive remedies are limited to a refund as outlined in our refund policy.

    7. Disclaimer:

    The ESA letter services provided on this Website are for informational purposes only. We are not healthcare providers or medical professionals, and our services should not replace professional medical advice or treatment.

    8. No Guarantee or Warranty:

    While we do not guarantee or warranty any specific outcomes or results, we assure eligible clients that we will provide a valid ESA letter within 24 hours of eligibility confirmation.

    If we are unable to fulfill this commitment, we offer a refund within 7 working days. For more details regarding the refund policy, go through the refund policy page.

    9. Limitation of Liability:

    We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services, regardless of the cause, including negligence.

    By using www.perfectesaletter.com, you indicate your understanding and agreement to these Terms and Conditions. If you do not agree with any part of these terms, kindly refrain from using our services.